Returns

Returns & Refunds policy

At Candles Fethiye, we strive to ensure that you are completely satisfied with your purchase. Please review our policy regarding returns and refunds:

Domestic Orders within Turkey

For orders within Turkey, we do not offer refunds. However, we are happy to provide a replacement for items that are found to be defective due to manufacturing errors. Please note that the defect must be reported within 3 days of purchase. This policy does not cover damages resulting from misuse or neglect by the customer. If you believe your item is eligible for a replacement, please contact our customer service team for assistance.

International Orders

For orders shipped outside of Turkey, we regret to inform you that we do not accept returns or offer refunds. We encourage you to carefully review your order before finalizing your purchase.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by
e-mail natessefurs@gmail.com